Information We Collect

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• Browser type and version
• Operating system
• IP address (anonymised)
• Pages visited and time spent on each page
• Referring website
• Device type (desktop, mobile, tablet)

Information You Provide

We collect information you voluntarily provide when you:

• Contact us via email for contractor referrals
• Subscribe to our newsletter (if offered)
• Submit enquiries about HMO projects

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries about contractor referrals
• Match you with appropriate contractors for your HMO project
• Improve our content and user experience
• Understand how users interact with our guides and resources
• Send you updates about new content (only with your consent)
• Comply with legal obligations

Sharing Your Information

When you request a contractor referral, we may share your contact details and project information with contractors we recommend. We will always inform you before sharing your details.

We do not sell your personal information to third parties.

Analytics and Cookies

We use analytics tools to understand how our platform is used. Our analytics are configured to respect your privacy:

• IP addresses are anonymised
• No personal information is collected
• Data is aggregated and cannot identify individual users
• We do not use tracking for advertising purposes

Data Storage and Security

We implement appropriate measures to protect your information:

• All data transmission is encrypted using SSL/TLS
• Access to personal data is restricted to authorised personnel
• Data is stored on secure servers

Your Rights

Under UK data protection laws, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to processing of your information
• Withdraw consent at any time

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a new "Last updated" date.